Orders will be processed in 2 - 5 business days unless stated otherwise at the time of placing an order. During a sale or back-order, orders will be processed strictly on a linear basis (in terms of the sequence of purchases) dependent on staff resources to fulfill. Orders will not be sent until full payment is received, unless terms have been established prior to order.
All orders may be placed online on our site organicalcohol.com and shipped within the continental 48 states.
Shipping to Hawaii and Alaska is possible, but due to the nature of our products, freight costs will be much higher. If you are located in Alaska or Hawaii or outside of the United States, please call our office for more information.
The Organic Alcohol Company is a Hazmat certified shipper. It is the sole discretion of the Organic Alcohol Company which carrier will be hired to transport the order.
General orders of 27 gallons or less are shipped through Fed-Ex ground. To find out estimated shipping costs, add the products you wish to order to the cart, and use the shipping calculator in the cart.
As soon as the product leaves our facility, a tracking number will be sent to the email you provided with your order. Please contact Fed-Ex office if there are any questions about delivery options or times.
Large quantities will be shipped via common freight carrier and determined by price, reliability and other factors. A quote will be generated for you at time of order, but may be subject to change. To view our freight shipping calculator for estimates, please apply for a bulk sales account on our Contract and Volume Customers page.
Please note if there are complications with delivery due to incorrect information provided at time of ordering, you may be liable to cover extra fees.
Pure alcohol is considered Hazardous Material for shipping purposes. All orders being shipped comply with DOT and IATA guidelines.
All shipments are shipped with Direct Signature Required (the customer who ordered must sign on delivery), due primarily to the Hazardous Material status of shipment and requirements for safety.
Certain restrictions apply. Safety Data Sheets (SDS) and other certifications will be available to our customers upon request.
If you would like to avoid shipping costs and pick up your products at our facility, you can place the order through our website by selecting products marked "Local Pick Up," and calling to arrange a time for pick up after your order is placed. Please note hours for pick-up are 10am-3pm Monday-Friday and must be scheduled in advance.