NOTICE: Must be age 21 or over to order products, will confirm before processing orders. Must adhere to Local, State, and Federal laws.

Organic Alcohol Micro-Distillery
Thursday, April 27, 2017
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Shipping Policy & Privacy Policy

All new orders will be process and shipped within 5 business days unless stated otherwise at the time of placing an order, except during a sale when orders are processed strictly on a linear basis (in terms of the sequence of purchases) dependent on staff resources to fulfill.

Orders can be placed online for address within the continental United States.

Alaska and Hawaii orders can be ordered by phone, as they can only be shipped Priority Overnight due to Hazardous Material classification of alcohol.

All orders that need to be shipped outside of the United States must be placed over the phone, please call (541) 201–1050 for assistance.

All orders will be shipped via Federal Express (FedEx) as a Hazardous Material shipment as required by The Department of Transportation.

A tracking number will be emailed to the customer at the time of shipment.

All shipments are shipped with Direct Signature Required (must have someone present) or Adult Signature Required, due primarily to Hazardous Material status of shipment (pure alcohol is considered as such for shipping purposes) and thus requiring the Signature Required status.

The customer must be in compliance with all Federal, State and Local laws before placing an order. Alchemical Solutions maintains strict compliance with all Federal, State, and Local laws when shipping products.

All large quantities of 55 gallons and over must be ordered by phone.

Large quantities will be shipped via common freight carrier and determined by price, reliability and other factors.

Alchemical Solutions is a HazMat shipper and it is the sole discretion of the company what carrier will be hired to transport the order.

Certain restrictions apply, Safety Data Sheets (SDS's, formerly called MSDS's) are available upon request.




Privacy Policy

This Privacy Policy governs the manner in which Alchemical Solutions LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the organicalcohol.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Alchemical Solutions LLC.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Alchemical Solutions LLC may collect and use Users personal information for the following purposes:

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Like most website operators, Alchemical Solutions collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Alchemical Solutions's purpose in collecting non-personally identifying information is to better understand how Alchemical Solutions's visitors use its website. From time to time, Alchemical Solutions may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Alchemical Solutions also collects potentially personally-identifying information that is collected by Gooogle Analytics. The analytics feature Alchemical Solutions has implemented is based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the Doubleclick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting). Visitors can opt-out of Google Analytics for Display Advertising and customer Display Network ads using Ads Settings.

Alchemical Solutions will not facilitate the merging of personally-identifiable informaiton with non-personally indentifiable information previously collected from Google Display Advertising features that is based on the DoubleClick cookie unless Alchemical Solutions has robust notice of, and the user's prior affirmative (i.e., opt-in) consent to, that merger. Alchemical Solutions also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Alchemical Solutions only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

At any time, visitors may choose to opt-out of Google Analytics tracking with the Google Analytics opt-out browser add-on.

Alchemical Solutions uses the Google Analytics Demographics and Interest Reporting feature to identify trends in the usage of its website which may be published in reports for internal use.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Alchemical Solutions LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Alchemical Solutions LLC, the Organic Alcohol Company
organicalcohol.com
650 Mistletoe Road, Ashland, Oregon USA
541.201.1050
info@organicalcohol.com

This document was last updated on December 19, 2012

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